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Work with us to make conveyancing simpler, faster and cheaper
FocusBreatheShoot/Shutterstock.com Today, we publish our customer charter. It sets out our commitment to you as our customer, and what we need from you, to help us deliver our mission: “Your land and...
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Giving you quick, accurate, consistent support
We hear you when you say you want quick, accurate and consistent support from us, so we are modernising and reshaping HM Land Registry to ensure we can provide the level of service you expect and...
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Meeting our customers’ needs
Our customer charter outlines our commitment to our customers. We want to be easy to do business with, get things right first time and provide quick, accurate and consistent delivery. You can also...
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Looking back on 2018/19
We know that publishing our Request for information (requisition) data is a sensitive matter. Some of our customers expressed concerns about how the data would be interpreted. But we believe its...
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Rising to the challenge
Marcos_Casado/Shutterstock.com It is very clear we are living through extremely unusual times. Like many of you, we have had to make changes to the way we work to ensure we can keep on working and...
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We are stronger going forward
Simon Bratt/Shutterstock.com In my last blog I reflected on the challenge we have faced over the last few weeks. In rising to meet it we have strengthened the organisation and become more flexible in...
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Improving our service speeds
Following on from the Prime Minister’s announcement on the public health measures implemented across England, I wanted to take this opportunity to share an operational update from HM Land Registry. I...
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How do you solve a problem like requisitions?
atm2003/Shutterstock.com Every day HM Land Registry receives around 18,000 applications to update the register. The majority of these applications are submitted correctly with all the necessary...
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